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Just to clarify this BootsUK BootsHelp, we're sending it back by Royal Mail using your pre-paid label, but are having to pay the extra collection fee ourselves because you've not considered those that can't get to a post office due to disability or shielding or any other reason CodeFoodPixels/1369300952721858576
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BootsUK BootsHelp I cannot go into a post office without increasing the risk of COVID for _QueenOfNaps_, and we've spent the past year trying so hard to keep the risk down. While the 60p to have it collected isn't a lot of money, it adds up. As _QueenOfNaps_ put it, it's a tax on the disabled.